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1,011 jobs found
15.05.2024
PA
Palo Alto Sr Technical Support Engineer United States Government United States, Texas, Plano
Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure. Effectively communicate technical solutions to technical and...
You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth,...
Assigned to specific Secureworks accounts that requires global execution and has the highest complexity and strategic importance to Secureworks. Ability to identify and validate customer priorities, business drivers, and outcomes....
Deliver professional global Tier 1 technical support to employees and systems globally. Work as per IT & Security processes and KPIs. Create and improve technical documentation, training materials, and how-to...
Support international Tier 1 banks, mutual and pension funds, hedge funds and insurance companies. Research and respond to client queries, via email and phone, in a professional manner; while taking...
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures. Utilizes established problem-solving techniques and diagnostic tools to...
Solving difficult problems: Seek to understand the complexity of customer issues to proactively tackle these contacts effectively and efficiently. Educating our customers for future: Play a meaningful role in proactively...
Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure. Effectively communicate technical solutions to technical and...
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